Gone are the days of getting a Realtor who just puts a sign out front, a lockbox on your door, and your house in the MLS and 4 days later you’re negotiating multiple offers. These days you need an agent that’s working hard for you and is actively seeking buyers out. I don’t feel comfortable giving away my trade secrets on a blog, but I will say that I spend serious money before the sale of the house on marketing and advertising in attempt to find buyers. The key? Every house is different and therefore the potential buyers will be too. Trying to sale a 2 bedroom condo in Oceanside? The key is to figure out WHO will be buying the house. Maybe it’s on the first floor and would a great downgrade for empty-nesters. Maybe it’s near Camp Pendelton and would get great cash flow for a military tenant and therefore would be a great fit for an investor. Maybe it can also be a starter place for a first time home buyer or a small family. Knowing the demographic of the buyer is step 1. Getting your home in front of that demographic is where I come in. I carry a badge.
Hello, and welcome to StevePloetzHomes.com. This is a site dedicated to the education and improvement of your understanding of the local San Diego real estate market. Every day I will blog about some different segment of the real estate world as we know it from finding the best deal in new construction to learning the difference between short sale properties and bank owned REOs, to selling your home for top dollar. I want you to view this website as a source of information and I want you to always feel free to ask questions or provide me with specific topics you’d like to see my professional opinion on. Please enjoy it and always feel free to contact me directly.
We greatly appreciate your excellent service with the Waxwing property. Should you wish to use me as a reference, I would be very happy to do so.
March 6, 2009
To Whom It May Concern:
I am writing this letter in commendation for Stephen Ploetz, a realtor at the Century 21 Award office in Carlsbad, California. I have recently finalized my first real estate transaction, and he was my realtor. I would like to congratulate you on finding and hiring such an amazing asset to your realty team. He honors the Century 21 name and upholds the high standards that your company has always represented.
Had my real estate transaction been a smooth one, I would still have been impressed with Steve’s professionalism, and client relations. My transaction, however, did not go smoothly, and Steve had to coordinate a completely asinine sale, and yet he did it with ease, and grace. First, we began looking for a home almost a year ago. I dragged him all over North County San Diego. I forced him to take me to look at every dump around; this was due to my budget restrictions and home requirements. Champagne dreams on a beer budget. Steve did this willingly and with good humor. Honestly, some of the places that we went to, on my insistence, should have been condemned. I won’t go into many details, but throughout the process, we were swarmed by bees, Steve was charged by a rabid Chihuahua, we saw a house that literally gave me nightmares, and another one that we were warned by a fellow agent that I “wouldn’t last a week” due to the criminal activity in the neighborhood. He never said no, and dutifully obliged.
After seeing all of these horrors, I was pink-slipped by my school district and could not get a loan, so we had to put the whole affair on hold. Steve still kept in touched and kept looking for houses for me. I feel that many agents would have seen the money pot gone and given up; Steve did not. I was hired back and the search continued. More scary houses. We finally found a home I was interested in and could afford, placed an offer, got accepted, and the day before we were supposed to open escrow the FHA first time buyer loan assistance programs were cancelled. The whole affair was put on hold again, but we kept looking. Steve never acted frustrated with me, or like I was wasting his time. Which is amazing, because I took a lot of his time. I am a high maintenance, pain in the rear client. I call, text and email constantly, I want immediate responses, and I have no spare time, so everything has to revolve around my schedule. I know this was at best an inconvenience, and at worst a reason for Steve to consider homicide. He never showed his frustration. Now I am a middle school teacher, and have a lot of patience, but I would have killed me.
At the end of January, we finally found a house that I liked and could afford. The process got started, and everything seemed like it was going to run its course. Then I get notice that I will be getting pink-slipped again, creating a major time crunch. I needed to get funding and close my loan before I received a pink-slip. This meant I was going to have a less than 30 day escrow, and we were pushing our luck at that. Steve’s quote: “No problem, totally doable!” Luckily Steve had put me in touch with Angela Williams a lender with Prospect Mortgage, and she is also amazing. I won’t go into all the problems that came up during escrow, or the horrible escrow company. I will just say that the seller and the seller chosen escrow company made numerous mistakes, and Steve was willing to do whatever was necessary to correct other’s errors, not his job, but he fixed the problems just the same.
We have finally closed escrow on a home that I adore. Steve will finally be rid of me (or so he thinks), and it only took a year. I do not write this letter of commendation for Steve because I am an easy client, everything went perfectly, and he did a good job. I write this letter because I am a nightmare client, nothing went perfectly, and yet Steve held it together and did a superb job. Any agent can handle a simple real estate transaction, but I genuinely doubt that there are many agents out there that could handle me as a client, or this ridiculous of a transaction. Steve did it without a problem. I have no idea what special awards you give, or bonuses, or promotions, but I do know that Steve Ploetz deserves them all. I will, without hesitation, recommend Steve as an amazing realtor, and truly good person to everyone I know. Your industry would be blessed to have more agents like Steve, and you would be wise to never forget this.
Self-Proclaimed Nightmare Client